Symptom
- CMS failed to be started after CMS database is upgraded to Oracle 19c
- Log in to Central Management Console will be also failed with error:
Account information not recognized: Could not reach CMS 'xxxxxx'. The CMS on machine 'xxxxxx' was stopped due to a critical error. (FWM 20031) - Running cmsdbsetup.sh can see error as:
ORA-28040: No matching authentication protocol
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.2 Support Pack 07
- Oracle 19c
- Suse Linux system
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
cmc, oracle, ora, 28040, bi launch pad, cms, boe_cmsd , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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