Symptom
The following behavior occurs in SAP Analytics Cloud for Planning (SAC):
- You add a comment column to input data point commenting.
- When you double click a cell to input the comment for the first time, it works.
- However, when you double click another cell the second time, the data point comment dialog does not appear and the whole page is not responding.
Environment
- SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- Open a story which has a comment column.
- Double click a cell in the comment column and save a comment.
- Double click another cell.
- Nothing shows up and the page becomes unresponsive.
Resolution
This issue is resolved in versions 2021.17 and higher.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working, no response, data point comment, comments, DPC, pages unresponsive, not responsive, respond , KBA , LOD-ANA-PL-DPC , Data Point and Dimension Commenting , LOD-ANA-CMT , SAC collaboration, commenting , Problem