3087007 - No response when you add the second comment in the comment column in SAP Analytics Cloud for Planning (SAC)

The following behavior occurs in SAP Analytics Cloud for Planning (SAC):

• You add a comment column to input data point commenting.
• When you double click a cell to input the comment for the first time, it works.
• However, when you double click another cell the second time, the data point comment dialog does not appear and the whole page is not responding.

• SAP Analytics Cloud (Enterprise)

1. Open a story which has a comment column.
2. Double click a cell in the comment column and save a comment.
3. Double click another cell.
4. Nothing shows up and the page becomes unresponsive.

This issue is resolved in versions 2021.17 and higher.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case  for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  
  • https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

Your feedback is important to help us improve our knowledge base.

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working, no response, data point comment, comments, DPC, pages unresponsive, not responsive, respond , KBA , LOD-ANA-PL-DPC , Data Point and Dimension Commenting , LOD-ANA-CMT , SAC collaboration, commenting , Problem