SAP Knowledge Base Article - Public

3087012 - Workflow Action Pending Notification triggered when comment added from ESS time off UI.


When user add comments from ESS – Time Off UI, instead of comment posted notification system triggers workflow action pending notification. However, these comments are added to workflow activity log.


SAP SuccessFactors Employeecentral - Time Off

Reproducing the Issue

  1. Initiate time off workflow.
  2. Navigate to Time Off ESS UI and add comment. 
  3. Observe that approver received action pending notification. 




Engineering team is currently working on the code fix. Once we have more information on fix plans, this KBA will be updated to reflect the same.


MDF-45959, comment, comment in time off, comment posted notification, action pending notification , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , Problem


SAP SuccessFactors Employee Central all versions