Symptom
When user add comments from ESS – Time Off UI, instead of comment posted notification system triggers workflow action pending notification. However, these comments are added to workflow activity log.
Environment
SAP SuccessFactors Employeecentral - Time Off
Reproducing the Issue
- Initiate time off workflow.
- Navigate to Time Off ESS UI and add comment.
- Observe that approver received action pending notification.
Cause
Defect.
Resolution
Engineering team is currently working on the code fix. Once we have more information on fix plans, this KBA will be updated to reflect the same.
Keywords
MDF-45959, comment, comment in time off, comment posted notification, action pending notification , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , Problem
Product
SAP SuccessFactors Employee Central all versions