SAP Knowledge Base Article - Public

3087168 - Delete Button Not Available For Contract Account Locks


Delete option is not available for contract account locks.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Contract Accounts work centre.
  2. Open contract account ABC (ABC represents the name of the contract account).
  3. Go to the Locks and Contracts facet.
  4. There is no Delete button available.


You did not select an entry.


An entry which has to be deleted has to be selected first. Only then the Delete button becomes visible.

See Also

Utilities Contact Center Administrator Guide: Contract Accounts

Utilities Contact Center Administrator Guide: Locks and Contracts


utilities, contract account, locks, delete, options, button, contracts, , KBA , LOD-CRM-IND-UTL , Utilities , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions