SAP Knowledge Base Article - Public

3087211 - Error when opening To-Do tile in Recruiting for former Contingent Worker - Recruiting Management


For a user that was previously a Contingent Worker, and has being converted into a Permanent position, the when opening Approvals present on the To-Do tile the system throws an error.


SAP SuccessFactors Recruiting Management


This is due to a mismatch of the profiles, since the Username is still the same but the User Id has changed.


To resolve that, it is necessary to execute two different steps:

  1. Remove and add the User from the respective Recruiting Group for that approval;
  2. Reassign the Job Requisition to the new profile


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SAP SuccessFactors Recruiting all versions