SAP Knowledge Base Article - Public

3087211 - Error when opening To-Do tile in Recruiting for former Contingent Worker - Recruiting Management

Symptom

For a user that was previously a Contingent Worker, and has being converted into a Permanent position, the when opening Approvals present on the To-Do tile the system throws an error.

Environment

SAP SuccessFactors Recruiting Management

Cause

This is due to a mismatch of the profiles, since the Username is still the same but the User Id has changed.

Resolution

To resolve that, it is necessary to execute two different steps:

  1. Remove and add the User from the respective Recruiting Group for that approval;
  2. Reassign the Job Requisition to the new profile

Keywords

contingent, worker, to,do, permanent, profile, reassign, job, req, error, open , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions