SAP Knowledge Base Article - Public

3087263 - Sales Data Fields in Account Team Tab of Account not Derived Automatically from Employee Sales Data


You create an account with a business user that has on its employee record sales data maintained; when you create an account, you appear in the account team tab but values like Sales Organization and Division remain blank.


SAP Cloud for Customer

Reproducing the Issue

  1. Login in the system with a business user that has in its employee record sales data maintained.
  2. Go to the Accounts work center.
  3. Click in the + icon.
  4. Create the account, saving and opening it.
  5. Go to the Account Team tab.

You see Account Team tab filled with an entry of your user but no sales data fields were filled in from your sales data employee information.


The employee sales data is not brought automatically to the account team tab. It has to be entered manually.


This is the system standard behavior.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.


 Sales Data ; Employee ; Account Team ; Account ; , KBA , LOD-CRM-ACC , Account , LOD-LE-RC-PAP , Party Processing , How To


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