SAP Knowledge Base Article - Preview

3087278 - Error ISS-084 While Configuring User In Gmail Server Side Integration

Symptom

You're setting up an user in Groupware Server Side Integration to integrate SAP Cloud For Customer with Gmail, but when trying to enable the user, the error "ISS-084: Values XXXX for settings GoogleMailboxId are causing a duplication of the identity for some employees" (where XXXX is a set of numbers that may vary) is being triggered.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Gmail; Server Side; Groupware; Google; Error; Message; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

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