SAP Knowledge Base Article - Public

3087298 - "Permissions Profile" Not Being Assigned When User is Created in DocuSign - Recruiting Management


When a new Recruiting User is sending a DocuSign Offer Letter for the first time, the new DocuSign account is not assigned to any "Permission Profile".


SAP SuccessFactors Recruiting Management


The integration between SF and DocuSign is not structured to set the Permission Profile for a DocuSign Account.


At the present moment, SF will send a request to create the account and only the User Name and Email information are sent.

The Admin User in DocuSign should assign the Permission Profile value manually in DocuSign side.

For more information on the Permission Profile, please refer to the DocuSign eSignature Admin Guide

If you wish to have an automated process, you can refer your scenario and business in the Influence Portal where our Product Management team will be analyzing your case and if successfully voted and approved, can be implemented in further product releases. Please refer to the following article for any additional information - 2090228 - How to Submit Ideas for SAP SuccessFactors Products


docuSign, docu, sign, integration, permission, profile, offer, esignature, first, create , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions