SAP Knowledge Base Article - Public

3087455 - Single sender email for 'Email job to Friend' - Recruiting Management

Symptom

When a logged in user uses the 'Email Job to Friend' feature, the email triggered to the end user (friend referred) will have the from address of the logged in user and not the address maintained in provisioning > single sender.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to the Instance
  2. Career
  3. Job Search
  4. Use 'Email job to Friend' button and fill in the details.

Note that the from address if the email received by the friend will be same as the one maintained in the logged in user's employee profile and not the one configured in provisioning > Single sender

Resolution

For the present moment, this can be considered as an expected behavior. For 'Email job to Friend' feature, the sender address is the logged user.

Keywords

Email, Refer, friend, Single Sender, Email, recruiting, notification, RCM, sender, address , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions