SAP Knowledge Base Article - Preview

3087766 - Change Your Email screen is allowing to send verification code to existing email address

Symptom

The "Change Your Email" screen (included in the ProfileUpdate screen-set) allows a user to change the current email address to receive a verification code.  When the user enters an email address that is already registered, a verification code is emailed.  After entering the verification code, the error message "Unique identifier exists" is displayed.


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Environment

  • SAP Customer Data Cloud
  • REST API 
  • Web SDK

Product

SAP Customer Data Cloud 7.4

Keywords

Gigya, verification code, Unique Identifier exists, update email, change email , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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