SAP Knowledge Base Article - Public

3087783 - Not Able to Personalize the Home Screen


When trying to edit the home screen you notice the option to Personalize is missing, you can just adapt the home screen.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP Cloud for Customer

Reproducing the Issue

  1. Logon.
  2. Click Edit at Home Screen.
  3. You just see the option for business role selection at adaptation.


Key User disabled the personalization settings.


Enable personalization for home screen:

  1. Go to User Menu and select Settings.
  2. Go to Personalization Settings.
  3. Enable the last option "Personalize Other Properties".
  4. Save.



home screen, personalization, adaptation, tile , KBA , LOD-CRM-HOM , Home Page , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2105