SAP Knowledge Base Article - Public

3087863 - Incorrect Page Orientation When Printing with Cloud Print Manager

Symptom

You are printing documents using the Cloud Print Manager, however the page is printed out in portrait instead of landscape. As a result, the contents on the page is truncated.

Environment

SAP Cloud Print Manager

Cause

The PDF settings of the print queue are not correctly set up.

Resolution

Inside Cloud Print Manager, please check the steps below:

  1. In the Print Queues panel, double click on the print queue.
  2. Click on Output Options.
  3. Click on the button PDF Settings.
  4. Mark the checkbox Auto Rotate.
  5. In case the printer raises a message regarding the format, also mark the checkbox Ignore Paper size.

Keywords

CPM, orientation, rotate, portrait, landscape, output , KBA , BC-CCM-PRN-OM-PM , S/4HANA Output Management Print Manager , Problem

Product

SAP Business ByDesign all versions ; SAP S/4HANA Cloud 2105