SAP Knowledge Base Article - Public

3087916 - "Full Name" is not displayed in "Journal Entry Created by Field" in Manage Journal Entries App - SAP S/4 Cloud Public Edition

Symptom

In Manage Journal Entries - New App in the front end screen the "Journal Entry Created By" field does not display the user's Full Name only the CB user id (CB998xxxxxxx).

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Enter App 'Manage Journal Entries - New' (F0717A).
  2. Observe that the 'Full Name' field for 'Journal Entry Created By' is empty.

Cause

In Manage Workforce App under CB user's Personal Information the 'Full Name' field is blank.

Resolution

Fill the 'Full Name' field in Manage Workforce App for the particular user.

Keywords

User ID, User Name, CB User id, Created by, Manage Journal Entries, New, Journal Entry Created By, F0717A, F 0717A, manage workforce, personal information, full name, F6097A , KBA , FI-FIO-GL-2CL , Fiori UI for General Ledger Accounting (Public Cloud) , FI-FIO-GL , Fiori UI for General Ledger Accounting , How To

Product

SAP S/4HANA Cloud Public Edition all versions