Symptom
In Manage Journal Entries - New App in the front end screen the "Journal Entry Created By" field does not display the user's Full Name only the CB user id (CB998xxxxxxx).
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Enter App 'Manage Journal Entries - New' (F0717A).
- Observe that the 'Full Name' field for 'Journal Entry Created By' is empty.
Cause
In Manage Workforce App under CB user's Personal Information the 'Full Name' field is blank.
Resolution
Fill the 'Full Name' field in Manage Workforce App for the particular user.
Keywords
User ID, User Name, CB User id, Created by, Manage Journal Entries, New, Journal Entry Created By, F0717A, F 0717A, manage workforce, personal information, full name, F6097A , KBA , FI-FIO-GL-2CL , Fiori UI for General Ledger Accounting (Public Cloud) , FI-FIO-GL , Fiori UI for General Ledger Accounting , How To
SAP Knowledge Base Article - Public