Symptom
This KBA outlines permission checks required when performing a Employee Export for a scheduled Job or from Admin Center.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Navigate to admin center
- Navigate to Update User Information and select Employee Export
- Preform Export User File
- Not all users are showing in the User data file
Cause
Target Population has not been set to everyone or the desired target list of users.
Resolution
This issue is caused by Target Population not been set to everyone of the desired target list of users.
To validate the correct permission is granted and validate target population navigate to :
- Role Based Permissions
- Manage Permission Role
- Select Manager Users
- Check Employee Export Permission is granted as shown below :
5. Validate Target Population granted for the impacted role under grant this role to.
Note : For Employee Export Scheduled Jobs, the job owner must also have the above-required permission configured, or the job will not export the complete list of users.
For more details on validating RBP Permission role see SAP Help Guide How do you run a user search
See Also
Keywords
exporting users , missing users from export , LMS connector , LMS connector not picking up complete list of user , KBA , LOD-SF-PLT-UEX , Employee Export Issues , LOD-SF-PLT , Platform Foundational Capabilities , How To
Product
Attachments
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