SAP Knowledge Base Article - Public

3088122 - Error when accessing Time Off/Time Sheet pages on proxy as another user

Symptom

Access related issues when login user proxy as another employee and try to access any of the Time off or Time Sheet related pages:

  • You do not have permission to access this page
  • Sorry, you aren't authorized to open this.
  • No data displayed in Periodic Time Account update.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Time Off

SAP SuccessFactors Employee Central - Time Sheet

Reproducing the Issue

  1. Login user A proxy as employee B.
  2. Navigate to any of the time off or time sheet pages (Eg: Time off ESS page, Administer Time page, Manage time off structures etc.)
  3. Any of the below errors occurs:
    • "You don't have permission to access this page"

                 

  • "Sorry, you aren't authorized to open this."

                     

  • No data displayed in Periodic Time Account update.

Cause

This is due to configuration in Proxy Management rights.

Resolution

  1. Refer the KBA 3086940 - Proxy Management For Time Off And Time Sheet, for the complete list of the proxy rights that should be granted to login users in order to access each of the Time off or Time Sheet related page.
  2. Make the necessary proxy rights related changes as described in the KBA.

See Also

2088588 - Assigning or Acting as a Proxy

2087311 - Proxy Management and Proxy Now - SuccessFactors HXM Suite

2087319 - Proxy Management: How to Grant Proxy Access to Multiple Users with the Employee Import - BizX Platform

Hiding Private Data in People Profile from Proxies

Setting Up and Managing Proxy Access: Finding an Existing Proxy Assignment

Keywords

You do not have permission to access this page, Sorry you aren't authorized to open this, no data displayed in Periodic Time Account update, Proxy, time off, time sheet, permission, authorization, proxy as user , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EC-TMS-UI , UI - Errors, Trace, RBP, Permissions, Status , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Attachments

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