SAP Knowledge Base Article - Public

3088216 - Custom Queries Missing In Adaptation Mode

Symptom

After creating a new custom query, when opening the Adaptation Mode you are not able to see the custom queries created.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to "ABC" work center.
2. Open the advanced search on OWL.
3. Create a new custom query.
4. Save your new query using "Save Query As" button.
5. Start Adaptation Mode.
6. Go to Impletentation layer then drill down to queries.
7. You are not able to see the customer queries you have created.

Cause

This is the system expected behavior.
As you do not have created the queries using the Adaptation Mode, the system takes it as implicit personalization.

Resolution

 You need to start Adaptation Mode before creating your new custom queries.

Keywords

Queries, Custom, Missing, Adaptation, , KBA , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2108