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SAP Knowledge Base Article - PreviewSymptom
You notice that it is possible to add multiple products with the same Serial ID in a Service Ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Product, Products, Serial ID, Ticket, Service Ticket, Multiple Times, Multiple Products, Same, C4C, Service, Cloud for Customer, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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