3088272 - Zero Amount Showing for Invoice Schedule

You have created an invoice schedule for 100% of the amount under the Sales Order document. The amount has been invoiced and you would expect to see this amount being displayed under the Invoice Schedule, however, the system is showing a 0.00 amount.

SAP Business ByDesign

1. Go to the Sales Orders work center.
2. Select the Sales Orders view.
3. Search for the ID ABC (ABC represents the ID of the Sales Order).
4. Click Edit.
5. Navigate to the Pricing and Invoicing tab.
6. Select the Invoice Schedule subtab.
7. Expand item 10.
8. Percentage: 100%.
9. Amount: 0.00 USD.
10. Status: Invoiced.

The Invoice Schedule doesn't show any amount because the Invoice was created for the expected amount using a Customer Project Invoice Request.

This is the system expected behavior.

If you search for the invoice request using the Sales Order's ID (ABC) under the Invoice Requests view, you will see the Customer Project Invoice Request which was created for the amount

Invoice Schedule, Amount, Wrong, Missing, Not Correct, Incorrect, Customer Project, Invoice Request , KBA , AP-SLO-SO , Sales Order , Problem