SAP Knowledge Base Article - Public

3088273 - Docusign - "Automatic Void Envelope" - Onboarding 1.0


Automatic Void Envelope is appearing for candidates in docusign. Representatives receive email that Onboarding documents for candidate has been voided for the following reason: Automatic void envelope.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding 1.0


In Onboarding > Signature Step data for the Form was changed using tab Correct Data.


This is an Expected Behaviour, since data was changed in Onboarding > Signature Step > Correct Data tab, which means that some data in the form was altered and it is necessary to void the envelope to send a new one with correct data.


Void, Envelope, Docusign, Correct, Data, Tab, Notification, Form , KBA , LOD-SF-OBD-DSN , DocuSign , Problem


SAP SuccessFactors Onboarding all versions