3088466 - E-Signature Tile for I-9 Section 2 Form is not Appearing for Manager - Onboarding

Manager Completes Section 2 of the I9 form, but E-Signature tile does not appear for them to sign the form.

SAP SuccessFactors Onboarding

1. Complete the Onboarding Process
2. Complete the I9 Section 1
3. Sign the forms
4. After completing Section 2
5. E-Signature tile does not appear

• Remote Hire "Yes" was selected for the candidate during completion of I9 Form.
• Please go to Manage Data >> I9 Audit Trail and search with user id and your will find Remote=Yes.
• In this case, the new hire needs to have a verification representative review the employment verification documentation and then sign the Form I-9 Section 2. The signed Form I-9 and the supporting employment verification documents are scanned by the new hire and then emailed to the hiring manager.

• In order to correct and generate I-9 section2 in SuccessFactors, please review the following KBA on how to trigger a Correct I-9 data or new I-9 process: 3248004 - I-9 Remote Hire
• More information about Remote Hire Process: Form I-9 Remote Data Collection

• Form I-9 Remote Data Collection
• 3248004 - I-9 Remote Hire
• https://help.sap.com/docs/successfactors-onboarding/implementing-onboarding/adding-isremotei9-field-to-employee-central-data-model?locale=en-US&version=LATEST

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