SAP Knowledge Base Article - Public

3088662 - Processing Files 20% in Print Package for DocuSign - Onboarding 1.0

Symptom

When goes to complete/sign documents it's not getting completed, still stuck in "Processing Files 20%".

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Login BizX
  2. Proxy as user
  3. Click on US Preboarding
  4. Click candidate
  5. View Print Package for DocuSign stuck at 20%

Resolution

There is not workaround at the moment.

This is a know issue and engineers are working to solve this.

Keywords

ONB, Onboarding, 20%, stuck, Processing file 20%, print package , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 2105