Symptom
Default selected hierarchy is missing, when selection is changed using selection input control.
Environment
- 2021.14.6 (Client)
- 2021.14.2 (Server)
Reproducing the Issue
- The chart has two views as input: Name (default) & Building type
- By default the drilldown (Organization, Site, Building) is shown with Level 3 as selected
- Use chooses to view by 'Building Type'
- Comes back to 'Name'
- Sees that the drilldown has changed to 'Site' (Level 2)
Cause
This is a by design behavior.
Resolution
This is not an issue but a limitation that is described inhttps://launchpad.support.sap.com/#/notes/2950499 "Drill level lost when adding a filter to a chart in SAP Analytics Cloud *
The hierarchy level that shows on a widget is relative to the filter that has been added.
So when a filter is added, the drill level is reset to level 1 because the drill level is now at level 1 relative to the new filter which has been added.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- 1515837 - How To: Enhancement Request Process using the Customer Influence and Adopt site
- 2424376 - How to create an enhancement request for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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