3088877 - Data Return - How to download customer data after contract termination using the Customer Data Return app

• Within contract termination, you requested a data return
• You want to download your business data including archiving data from an SAP S/4HANA Cloud Public Edition system or SAP Marketing Cloud system to a local machine
• You want to process your requested data return before the contract expiry date using the Customer Data Return self-service
• You want to download your customer data using the Customer Data Return self-service after contract termination or after contract expiration

Disclaimer: The images or data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP S/4HANA Cloud Public Edition
• SAP Marketing Cloud

Note: It does not apply to SAP S/4HANA Cloud Public Edition, private edition.

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