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SAP Knowledge Base Article - PreviewSymptom
You would like to understand how to add the Machine Learning field Sentiment, in the Service Ticket Overview tab.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Sentiment, Machine Learning, Field, Ticket, Service Ticket, Service Request, Add, How To, Sentiment Field, Business Configuration, Enable SAP HANA text analysis to automatically tag during ticket creation?, Account, Customer, C4C, ML, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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