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3088979 - Error while cancelling/suspending failed BPM Process Instance.

Symptom

While trying to cancel/suspend a failed BPM Process instance, the cancellation fails, and the following error can be seen in the Default trace file: 

Error while cancelling process instance 'exxxxxxxxxxxxxxxxxxxxxx'.
[EXCEPTION]
com.sap.glx.adapter.api.AdapterException: Failed to acquire CentralGroupCoordinator for the following group exxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx

or

Error while suspending process instance 'exxxxxxxxxxxxxxxxxxxxxx'.
[EXCEPTION]
com.sap.glx.adapter.api.AdapterException: com.sap.glx.adapter.api.AdapterException: Failed to suspend instance(s)
    at com.sap.glx.process.adapter.bpmn.impl.BPMNAdapter.setInstancesSuspendedValue(BPMNAdapter.java:1761)
    at com.sap.glx.process.adapter.bpmn.impl.BPMNAdapter.suspendProcessInstance(BPMNAdapter.java:1717)
...
Caused by: com.sap.glx.adapter.api.AdapterException: Failed to acquire CentralGroupCoordinator for the following group:exxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx
    at com.sap.glx.process.adapter.bpmn.impl.data.runtime.RuntimeData.lockGroupWithCGC(RuntimeData.java:234)
    at com.sap.glx.process.adapter.bpmn.impl.BPMNAdapter.setInstancesSuspendedValue(BPMNAdapter.java:3153)


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Environment

  • SAP NetWeaver 7.5;
  • SAP Business Process Management 7.5

Keywords

BPM Support DB Toolkit, BPM Support Toolkit, Process Instance, Business Process Management, BPM Process Flow, Progress State, Cancelling, Suspending, Galaxy core services. , KBA , BC-BMT-BPM-SRV , Process Server , Problem

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