SAP Knowledge Base Article - Public

3089001 - How to Download Workflow Rule HTML Template

Symptom

You need to download the HTML template maintained for a workflow rule but you can't find the option for it.

Environment

SAP Cloud for Customer

Resolution

The HTML file used in the workflow rule is available in the view Templates, both in Sales and Service work center. You can download the template following the steps below:

  1. Go to the Sales work center.
  2. Go to the Templates view.
  3. Use the query 'All Workflow Notification Templates'.
  4. Search for the workflow name which has HTML template maintained.
  5. Click on 'Notification Rule Template' to open the template.
  6. Click on the button 'Download'.
  7. Save the HTML file.

Keywords

 Template, HTML, Workflow, Notification , KBA , LOD-CRM-WKF , Workflow , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2105