SAP Knowledge Base Article - Preview

3089044 - Incorrect Workflow for Cancellation of Approved Leave

Symptom

  • Auto-Approved Leave Cancellation triggers two workflows which results in multiple notification sent to the approvers as Cancellation pending for their Approval and another notification Leave is Cancelled.
  • When proxy as admin and apply leave , leave request is Approved Automatically.
  • Once you try to cancel as user in ESS UI(Proxy as the user), two workflows are triggering one is cancellation workflow which is the correct behavior but another workflow is also triggered (which shouldn't be)
  • It seems System pretend that there is already a workflow pending and it is getting cancelled. But in our case it is auto approved


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

SF, EC, Success factors, Employee Central, TIM-26251 , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem

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