SAP Knowledge Base Article - Public

3089290 - [Onboarding] Re initate Onboarding for the crossboarded candidate from RCM

Symptom

  • Is it possible to re initiate Onboarding for a crossboardee from the RCM side?
  • Scenario: If the crossboarding was initiated for a candidate but the event reason was wrong and the crossboarding did not trigger and the candidate did not land into Onboarding. Now can the crossboarding be re initiated  to correct the Event reason with the same Requisition Id and position?

Environment

SAP SuccessFactors Onboarding

Resolution

  • It is possible to restart the crossboarding but not from RCM. Because once we initiate the crossboarding from RCM, the candidate will be directly marked as HIRED and it will not allow to reinitiate Crossboarding for the same Job Req. But if you would like to restart only the crossboarding process without much of worrying the RCM data, you can change the data and choose the correct event-reason from NHDR / People Profile which will match with the Transfer Event rule, then the cross boarding process will be restarted.
  • There is No way to restart from RCM for the same job requisition. When we initiate the crossboarding from RCM, the candidate will be directly marked as HIRED and it will not allow to reinitiate Crossboarding for the candidate from the same Job Requisition.

Keywords

Re initiate , Crossboarding, Onboarding, Re initiate crossboarding from RCM, Restart crossboarding, Restart . , KBA , LOD-SF-OBX-XBD , Crossboarding , How To

Product

SAP SuccessFactors Onboarding 2105