SAP Knowledge Base Article - Preview

3089361 - Service Technician Team Not Determined for Tickets Created Out of a Registered Product

Symptom

You notice that, when creating a Service Ticket out of a Registered Product, the Service Technician Team party is not being determined.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Registered Products, Registered, Product, Service Technician, Service Technician Team, Ticket, Service Ticket, Service Request, Party, Involved Party, Determination, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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