SAP Knowledge Base Article - Public

3089423 - SAP JAM Mobile - On long press on Members list no option are showing up

Symptom

In the iOS JAM mobile app, when you long press on a group member's name, a user is immediately taken to the member's profile and does not see the options: "Remove from Group" and "Mark Group Admin" or the options "Remove from Group" and "Remove Group Admin". 

Environment

SAP SuccessFactors Mobile

Reproducing the Issue

  1. In the iOS mobile app, go to the JAM app.
  2. Tap on Group > Select the any group > Tap on Navigation> Tap on Members.
    2. Long press on member name 
    3. You are immediately taken to the member's profile and options are not provided

Cause

This is expected behavior for iOS JAM mobile app

Resolution

Please use the "swipe to left" gesture for those actions, which is much more common in iOS apps.

Keywords

jam, sap jam, mobile app, ios, swipe to left, long press, Members list, options, Remove from Group, mark group admin, Remove Group Admin , KBA , LOD-SF-JAM-MOB , Mobile App Issues , Problem

Product

SAP Jam Collaboration all versions