Symptom
You get the error message "500 SAP Internal Server Error" when exporting data to microsoft excel.
Environment
SAP Cloud For Customer
Reproducing the Issue
This can occur for any of the documents which support exporting to Excel. For example:
- Go to Customers Workcenter.
- Open Individual Customer View.
- Click on more -> Export to Microsoft Excel.
- Result: 500 SAP Internal Server Error
Cause
There is not a query(defaultset) visible in the view.
Resolution
Make sure to have at least one query set as visible.
See Also
Keywords
Export data, Microsoft Excel, 500 SAP Internal Server Error, query, defaultset , KBA , SRD-CC-OIN-XL , Excel Integration , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2105