SAP Knowledge Base Article - Public

3089426 - Error "500 SAP Internal Server Error" When Exporting Data To Microsoft Excel


You get the error message "500 SAP Internal Server Error" when exporting data to microsoft excel.


SAP Cloud For Customer

Reproducing the Issue

This can occur for any of the documents which support exporting to Excel. For example:

  1. Go to Customers Workcenter.
  2. Open Individual Customer View.
  3. Click on more -> Export to Microsoft Excel.
  4. Result: 500 SAP Internal Server Error


There is not a query(defaultset) visible in the view.


Make sure to have at least one query set as visible.

See Also

2518494 - Export to Excel Fails With 500 SAP Internal Server Error

2142911 - Cannot Export Large Volume of Data to Excel


Export data, Microsoft Excel, 500 SAP Internal Server Error, query, defaultset , KBA , SRD-CC-OIN-XL , Excel Integration , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2105