SAP Knowledge Base Article - Public

3089565 - Headline KPI doesn't appear on Homepage


Headline KPI's are not visible in the KPI List while adding as Tiles to the Homepage.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to to the Homepage.
  2. Start Adaptation Mode.
  3. Click to Personalize /Adapt.
  4. Chose the Business role for whom you would like to have the Tile visible on Homepage.
  5. Click Go.
  6. Click Add Cards > Add Existing Cards.
  7. Search for KPI's Headline Eg: Perfect Store Average Score Headline.

Result: No results found


This is the expected system behaviour.


Currently it is not supported to show the Headline KPI's as Tile on the Homepage.

If you wish to request this functionality for the possible delivery in future releases, you can directly get in contact with the decision makers in SAP Product Management and request this functionality via


Headline, KPI, Tile, homepage , KBA , LOD-CRM-HOM , Home Page , Problem


SAP Cloud for Customer core applications all versions