Symptom
Headline KPI's are not visible in the KPI List while adding as Tiles to the Homepage.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to to the Homepage.
- Start Adaptation Mode.
- Click to Personalize /Adapt.
- Chose the Business role for whom you would like to have the Tile visible on Homepage.
- Click Go.
- Click Add Cards > Add Existing Cards.
- Search for KPI's Headline Eg: Perfect Store Average Score Headline.
Result: No results found
Cause
This is the expected system behaviour.
Resolution
Currently it is not supported to show the Headline KPI's as Tile on the Homepage.
If you wish to request this functionality for the possible delivery in future releases, you can directly get in contact with the decision makers in SAP Product Management and request this functionality via https://influence.sap.com/SAPCloudforCustomer
Keywords
Headline, KPI, Tile, homepage , KBA , LOD-CRM-HOM , Home Page , Problem
Product
SAP Cloud for Customer core applications all versions