Symptom
- When you open/launch EPM add-in from BPC web client using, a pop-up window occurs.
- After you close the pop-up window, it shows "Logon dialog was closed".
- You have EPM plug-in for Analysis Office 2.8.
- The following errors were logged in AO_Trace_XXXX.glf
07:41:09.207 |WARN |Con | Server Certificate error: RemoteCertificateNameMismatch, Certificate: [Subject]
07:41:09.259 |ERROR |BPFPlugIn| Couldn't connect. System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
or
07:31:57.445 |ERROR |BPFPlugIn| Couldn't connect. System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond XX.XX.XX.XX:XXXX(URL)
- A red triangle and "Not Secured" appears in front of BPC web URL.
- The issue can be fixed by installing a trusted certificate for the SSL site(BPC web client), but you want to know how to bypass the window without certificate as EPM plug-in supports parameter TrustUntrustedServerCertificates.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP BusinessObjects Analysis, edition for Microsoft Office
- SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver
- SAP Business Planning and Consolidation, version for SAP BW/4HANA
Product
Keywords
EPM, BPC NW, Business Planning and Consolidation for NetWeaver, SAP BPC FOR NetWeaver, AO, certificate , KBA , EPM-XLS , EPM Excel Client , EPM-BPC-NW , NetWeaver Version , BI-RA-AO-XLA , Excel Addin , Problem
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