Symptom
Wrong personId is assigned when initiating a candidate. In manual initiation, the personId and employee ID must be picked from the Next PersonId field in Company System and Logo Settings page, but a different value is picked.
Environment
SAP SuccessFactors Onboarding
Resolution
This is expected behavior. The personIdExternal and Employee ID should be same, if there is no rule assigned for custom personIdExternal. The personId however, will always be different from Employee ID. For any integration , it is always recommended to use personIdExternal. To check this, you can go to Data Inspector > Table_PER_PERSON > filter using person ID External/Person ID.
See Also
Keywords
PersonId, Person ID External, Employee ID, incorrect, custom rule, Onboarding , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , How To