SAP Knowledge Base Article - Public

3089900 - Created by Field is Blank in Goods and Service Receipt Document Created by Technical User

Symptom

Created by field is blank in Goods and Services Receipts document created by technical user.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Goods and Service Receipt work center
  2. Go to the Receipts and Returns view 
  3. Select  the relevant Goods and Service Receipt
  4. You can see that created by field is Blank

Cause

System will not show the created by field, if the goods receipts were created by technical users using web services. The created by field will be filled in only if it is created by business users.

Resolution

This is an expected behavior. The receipts were created by external application using technical users and hence the technical users name will not be shown in the created by field.

Keywords

Created by field blank in GR; Created by field blank in GSR; Created by field blank , KBA , SRD-SRM-GSA , Goods and Service Aknowledgement , Problem

Product

SAP Business ByDesign 2105 ; SAP Business ByDesign 2108 ; SAP Business ByDesign 2111