Cannot upload template in "Upload General Journal Entries" due to error "Sorry a technical error has occurred. Please try again later."
Reproducing the Issue
- Upload General Journal Entries
- Download Template
- Fill in details of the Header document
- Upload excel (.xlsx) file
- "Sorry a technical error has occurred. Please try again later."
If uploading one Journal Entry, please remove the template for the second entry. (Highlighted in the red box below).