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SAP Knowledge Base Article - PreviewSymptom
The API API_MKT_INTERACTION_SRV is being used to import EMAIL_BOUNCE_HARD and EMAIL_BOUNCE_SOFT interactions. After these bounce interactions are imported, you navigate to the respective campaign and check its performance tab. The Performance tab is not showing the bounce data.
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Environment
SAP Marketing Cloud
Product
SAP S/4HANA Cloud 2108
Keywords
generic email interface, esp, email service provider , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-CPG-SUC , Campaign Success/Performance , CEC-MKT-DM-IA , Interaction , How To
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