Symptom
The following pop up error message has reported while installing SAP ASE.
SAP ASE product installation has completed. But, the build for ASE server , Backup Server .. was failing.
[ASE_Suite.log]
|
Custom Action: com.sybase.ia.common.LastScreenAction Status: ERROR Please check the installer and product configuration log files in "E:\SAP\log" and consult SAP Support at http://service.sap.com. Please check regularly for updates at http://service.sap.com. If you have not done so, obtain license files from the SAP Support Portal at https://support.sap.com/licensekey. << omission >> Please check the installer and product configuration log files in "E:\SAP\log" and consult SAP Support at http://service.sap.com. Please check regularly for updates at http://service.sap.com. If you have not done so, obtain license files from the SAP Support Portal at https://support.sap.com/licensekey. SHUTDOWN REQUESTED REGISTRY ALREADY STORED! Exiting with exit code: 1 |
And, When starting syconfig.exe to build ASE server , Backup server ... , the following error is explicitly displayed:
The program can’t start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem.
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Environment
- SAP Adaptive Server Enterprise 16.0 (ASE) SP04 SP00, SP04 SP01, SP04 SP01 HF1 and SP01 HF2
- SDK for SAP ASE 16.0 SP04 SP00, SP04 SP01, SP04 SP01 HF1 and SP01 HF2
- Windows Server 2019
Product
Keywords
C++ , VC++ , setup.exe , , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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