SAP Knowledge Base Article - Public

3091009 - Upload of Custom OData Service Fails with Error: "Namespace of tenants don't match. Import using Transport Management."

Symptom

You designed and downloaded an OData service in a C4C tenant. After downloading the service from the source tenant, you want to upload it to another target tenant. When you try to upload the service.xml you receive the following error message:

Namespace of tenants don't match. Import using Transport Management.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to WoC Administrator
  2. Go to OData Services Explorer
  3. Change the Filter to Custom OData Services
  4. Click the Upload button and choose the relevant file of the OData service
  5. Error: Namespace of tenants don't match. Import using Transport Management.

Cause

The source tenant belongs to another company/SAP customer and hence no transport route exists. Source and target tenant are completely independent.

Resolution

Download/Upload of custom services between tenants having different KUT namespace is not supported by OData Framework. This is the intended system behavior.

Keywords

does not doesn't results not possible , KBA , AP-RC-ODF , OData framework (C4C Only) , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2105