3091052 - The invoice functionality does not work on the CX BO and shows java.lang.NoClassDefFoundError errors on jasperreports classes

Internal server error shows up when generating report as showed below.

Below error shows in backoffice.

Following error stack trace shows:

INFO   | jvm 1    | main    | 2021/07/09 12:07:28.677 | java.lang.NoClassDefFoundError: Could not initialize class net.sf.jasperreports.engine.util.JRStyledTextParser
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.677 |  at net.sf.jasperreports.engine.fill.JRBaseFiller.<init>(JRBaseFiller.java:116) ~[jasperreports-6.6.0.jar:6.6.0]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.677 |  at net.sf.jasperreports.engine.fill.JRVerticalFiller.<init>(JRVerticalFiller.java:79) ~[jasperreports-6.6.0.jar:6.6.0]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.677 |  at net.sf.jasperreports.engine.fill.JRFiller.createBandReportFiller(JRFiller.java:251) ~[jasperreports-6.6.0.jar:6.6.0]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.677 |  at net.sf.jasperreports.engine.fill.JRFiller.createReportFiller(JRFiller.java:272) ~[jasperreports-6.6.0.jar:6.6.0]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.677 |  at net.sf.jasperreports.engine.fill.JRFiller.fill(JRFiller.java:156) ~[jasperreports-6.6.0.jar:6.6.0]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.677 |  at net.sf.jasperreports.engine.JasperFillManager.fill(JasperFillManager.java:603) ~[jasperreports-6.6.0.jar:6.6.0]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.678 |  at net.sf.jasperreports.engine.JasperFillManager.fillReport(JasperFillManager.java:951) ~[jasperreports-6.6.0.jar:6.6.0]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.678 |  at com.sap.cd.mdd.core.report.strategy.impl.JasperReportGenerationStrategyImpl.generateCreditMemo(JasperReportGenerationStrategyImpl.java:92) ~[mddcoreserver.jar:?]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.678 |  at com.sap.cd.mdd.core.report.service.impl.ReportGeneratorServiceImpl.generateCreditMemo(ReportGeneratorServiceImpl.java:68) ~[mddcoreserver.jar:?]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.678 |  at com.sap.cd.mdd.facades.report.impl.ReportGeneratorFacadeImpl.generateCreditMemo(ReportGeneratorFacadeImpl.java:44) ~[mddfacadesserver.jar:?]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.678 |  at com.sap.cd.mdd.backoffice.report.actions.report.generate.CreditMemoGenerateAction.perform(CreditMemoGenerateAction.java:45) ~[?:?]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.678 |  at com.hybris.cockpitng.actions.impl.DefaultActionRenderer.perform(DefaultActionRenderer.java:241) ~[cockpitframework-19.05.15-RC2.jar:?]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.678 |  at com.hybris.cockpitng.actions.impl.DefaultActionRenderer.performWithConfirmationCheck(DefaultActionRenderer.java:261) ~[cockpitframework-19.05.15-RC2.jar:?]
INFO   | jvm 1    | main    | 2021/07/09 12:07:28.678 |  at com.hybris.cockpitng.actions.impl.DefaultActionRenderer.lambda$createEventListener$5(DefaultActionRenderer.java:454) ~[cockpitframework-19.05.15-RC2.jar:?]

CX on Commerce Cloud v1 - CCv1 (possibly CCv1.2)

invoice
fonts
font
NoClassDefFoundError
jasperreports , KBA , CEC-SCC-CDM-BO , Backoffice & Product Content Management , Problem