3091244 - Errors in Send to Customer feature in Colombia

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You are facing errors when trying to perform the 'Send to Customer' action for eDocument Colombia solution in EDOC_COCKPIT. The following error messages can be displayed:

Proxy error INTERNAL.CLIENT_RECEIVE_FAILED Error while receiving by HTTP:

Proxy error SOAP:1007 SRT: Unsupported xstream found: ("HTTP C: ode 503 : Service Unavailable")

No receiver could be determined

Error during the generation of the PDF; PDF could not be created' (EDOCUMENT183)

1 - Code corrections
2 - SOA MANAGER Logical Ports settings
3 - eDocument status does not update after process 'Send to Customer'
4 - Interface Engine and Engine Fields settings
5 - XML that is sent to customer, attached in the email, has a different format than the one sent to DIAN
6 - Additional Verifications
7 - Open an Incident

SAP ERP

sap edocument, edocument colombia, colombian edocument, edoc, edoc columbia, colômbia, solucion, solución, solution, solução, kolumbian, kolombian, colombiana, columbian, colombian, invoice, electronics, eletronics, reception, payment receipt complement, edocument, edocumento, e-document, legal change, tax authorities, basic enablement, edocuments, attached, send, to, customer, sentocustomer, attacheddocument, , KBA , CA-GTF-CSC-EDO-CO , Document Compliance Colombia , Problem