When picking a currency inside a Job Requisition or Offer Approval, the dropdown shows old or unknown values.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Recruiting Management.
Reproducing the Issue
- Open a Job Requisition or Job Offer;
- Search for the field "Currency";
- When opening the dropdown, it is possible to see old or even unknown values.
The root cause for such behavior is that in a previous version of the Template, the value "unknown" or "old" was present, and the respective Requisition was created using that version of the Template.
As an example, from this dropdown we have the values for NGN, GHC and EUR; the value EUR should not be present because it was removed from the Template recently.
However, since this Requisition was created using an old Template where "EUR" value was present, while there is no update made inside the form, value will still be presentable as an option within the dropdown.
This behavior is considered as expected. This means that the values will not be synchronized while not "refreshing" the Requisition to trigger the change made inside the Template.
To perform such action, you just need to hit "Save" inside a Requisition or change any field value if necessary. By updating the Requisition, it will make the value excluded to not being displayed anymore, reflecting correctly the data coming from the Template.
currency, field, unknown value, old, different value, wrong currency, offer currency, requisition currency. , KBA , LOD-SF-RCM , Recruiting Management , Problem