SAP Knowledge Base Article - Preview

3091450 - Unable to Drag and Drop Components in SmartEdit

Symptom

When opening a page in SmartEdit, the following (a) error message appears, with a (b) failed request in the console tab of the browser and below (c) log

  1. /cmswebservices/v1/catalogs/yourContentCatalog/versions/Staged/pages/yourPage/typerestrictions 404
  2. INFO  [hybrisHTTPXX] [RestHandlerExceptionResolver] Translating exception [de.hybris.platform.cms2.exceptions.CMSItemNotFoundException]: Cannot find type restrictions for the given slotIds.

In certain cases, these behaviors also come with the content slots being red when dragging a component. After dropping it, a similar error message to below one is seen on top of the screen:

Component {{componentUID}} not allowed in ContentSlot.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

page level sync, page sync, contentslot, contentslotname, smartedit, sedit, ccv2, hybris , KBA , CEC-SCC-COM-SEDIT , SmartEdit , Known Error

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