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3091450 - "Cannot find type restrictions for the given slotIds." error in SmartEdit - SAP Commerce Cloud

Symptom

When opening a page in SmartEdit, one of the following error messages appears:

  • In 1905: "Your request could not be processed! Please try again later!"
  • In 2011 and above: "Http failure response for <Page URL>/typerestrictions: 404 OK"

In the console tab of the browser a similar error can be seen: 

  • /cmswebservices/v1/catalogs/yourContentCatalog/versions/Staged/pages/yourPage/typerestrictions 404

In the logs, below message can also be observed:

  • INFO  [hybrisHTTPXX] [RestHandlerExceptionResolver] Translating exception [de.hybris.platform.cms2.exceptions.CMSItemNotFoundException]: Cannot find type restrictions for the given slotIds.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

page level sync, page sync, contentslot, contentslotname, smartedit, sedit, ccv2, hybris , KBA , CEC-SCC-COM-SEDIT , SmartEdit , Known Error

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