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3091459 - Service Layer Logger FAQ - CS1H2022

Symptom

This article explains how Service Layer Logger can be used. Service Layer Logger is a tool that was introduced in release 2H 2021. Purpose of this tool is to capture system logs when a transaction goes through Centralized Services. The logs are helpful to SAP Product Support and Engineering Teams for troubleshooting and resolving Centralized Services issues. Please note that it does not capture any personal data or configuration details. 

Note: Create this object only when an issue occurs when the switch for Centralized Services is selected. When the switch for Centralized Services is deselected, we don't require the logger file.  

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Employee Central
  • Centralized Services
  • Admin Tools

Product

SAP SuccessFactors Employee Central 2105 ; SAP SuccessFactors Employee Central 2111

Keywords

CS1H2022, CS2H2021, CS, Centralized Service, SL, log, debug, tool, logger, b2111, b2205 , KBA , LOD-SF-EC , Employee Central , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-ADM , Admin Tools (EC Core only) , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , How To

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