Symptom
In this example we will use a Pro Forma Invoice.
You have created a custom Surcharge and expected to have the value calculated when creating the Pro Forma Invoice template.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the New Business work center.
- Select the Sales Quotes view.
- Search for the ID ABC (ABC represents the ID of the Sales Quote).
- Click Pro Forma Invoice.
- Surcharge is not being calculated in Pro Forma Invoice when the value is coming from a Surcharge List.
Cause
You have created a custom Surcharge with a pricing table that uses an extension field.
The extension field has not been fully extended in the scenario and thus not being triggered to the document when the pricing engine is trying to determine the value in the document.
Resolution
This is the system expect behavior.
You need to ensure that the extension scenario "Sales Order - General Information to Invoice Requests - General Information" is activated for the extension field.
Once the configuration is maintained, the field will be considered to the form, as the calculation will work as expected.
Keywords
Surcharge, Pricing, Form, Template, Invoice, Pro Forma Invoice, Extension Field, custom surcharge, pricing with extension fields, , KBA , AP-CI-CI , Customer Invoice , How To
SAP Knowledge Base Article - Public