Symptom
- Requesting documents (eg SOC2)
- Instance creation or cancelation
- Contract / Plan / Licence / Invoice / Billing related questions for my account
- Litmos' disaster recovery / backup process
- Request additional content for my account
- Product roadmap (LMS / Content)
- Questions on contract verbiage
- Updating contacts to receive marketing emails / release notes for LMS and Content
- Changes to company address
- Question on Service Level Agreements (SLA)
- Litmos content provisioning or removal requests
- Litmos content subscription or un-subscription
- Requesting the IT Risk Assessment process
Read more...
Environment
SAP Limos Training
Product
SAP Litmos Training all versions
Keywords
SAP Litmos, Account Manager, Account Executive, AM, AE, Sales, contract, SLA, documentation, disaster, recovery, backup, invoice, billing, cancelation, cancellation , KBA , LOD-SF-LIT , SAP Litmos Product , How To
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