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SAP Knowledge Base Article - PreviewSymptom
- How to create a Template document that is not pre-filled with User data for mandatory partner fields in ITSM & ChaRM?
- How to create system-wide template documents for ITSM or ChaRM?
- How to create globally available and usable template documents in ITSM and ChaRM?
- Using a Template document created by other users will automatically insert the Template creator's data into mandatory fields, but the created CRM document should have the creating user's data.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
system wide templates, global templates, , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , How To
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