SAP Knowledge Base Article - Public

3092568 - "The requested operation is not available" Error When Creating a Goal - Goal Management


"The requested operation is not available" error is being thrown when creating/adding a new goal.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Open the impacted Goal Plan
  2. Select the "Add Goal" button

The following exception error is thrown:

TGM error.png


The field type defined for the "comments" field is invalid i.e. the supported field type is "comment", not text or textarea.


Note: The following requires Provisioning access. Please reach out to your Implementation Partner for assistance

  1. Go to Provisioning
  2. Export the Goal Plan xml template
  3. Correct the field type defined for the "comments" field

The correct field type should be "comment" instead of "textarea":

comments field definition.png

  1. Save edited template and import it

See Also

Goal Management Admin Guide: Comments Field (Threaded Feedback)


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SAP SuccessFactors Performance & Goals all versions