Symptom
"The requested operation is not available" error is being thrown when creating/adding a new goal.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- Open the impacted Goal Plan
- Select the "Add Goal" button
The following exception error is thrown:
Cause
The field type defined for the "comments" field is invalid i.e. the supported field type is "comment", not text or textarea.
Resolution
Note: The following requires Provisioning access. Please reach out to your Implementation Partner for assistance
- Go to Provisioning
- Export the Goal Plan xml template
- Correct the field type defined for the "comments" field
The correct field type should be "comment" instead of "textarea":
- Save edited template and import it
See Also
Keywords
TGM, goal, objective, management, create, creating, add, adding, new, goal, error, the requested operation is not available, popup, tgmedit, log, exception, fingerprint, comment, comments, feedback, threaded, xml, permissions, template, plan, successtore, textarea, field, type, ID, configuration , KBA , LOD-SF-GM , Goal Management , Problem