Symptom
User is clicking at Disable button under Photo Access for External Users and error is displayed:
Your eSignature settings cannot be changed. Ensure that you have enabled SuccessFactors e-Signature in Admin Center.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Admin Center > Onboarding 2.0 General Settings > Photo Access for external users and select Disable.
- An error displays:
Your eSignature settings cannot be changed. Ensure that you have enabled SuccessFactors e-Signature in Admin Center.
Resolution
- In Admin Center > Platform Feature Settings, disabled and enabled back the Enable SuccessFactors eSignature feature
- Go to Admin Center > Onboarding General Settings > Photo Access for external users and select Disable.
- Photo access is disabled
Keywords
ONB, SuccessFactors, OBX, SF, On boarding , KBA , LOD-SF-OBX-ADM , Admin UI , How To
Product
SAP SuccessFactors Onboarding all versions