SAP Knowledge Base Article - Preview

3093143 - Duplicate records are created when reporting an incident via offline forms

Symptom

Two records are created when reporting an incident, safety observation, near miss via offline forms. However, only one record should have been created.


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Environment

  • SAP Environment, Health and Safety (SAP EH&S)
  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP all versions ; SAP Environment, Health, and Safety Management all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

EH&S, EHS, EHSM, SCOT, INC_OFFLINE_REC_INC, INC_OFFLINE_REC_NM, INC_OFFLINE_REC_SO, e-mail, inbound, near miss, duplicate records , KBA , EHS-SUS-IM , Incident Management , EHS-MGM-INC , Incident Management , Problem

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